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Technology Help Desk Trouble Ticket Assistance
Related Documents:
Trouble Ticket Requester Guide

To Enter a Help Desk Ticket Click  HERE

 

How to Register/Login to the TECHNOLOGY HELPDESK
Open your Internet Browser (Internet Explorer, Microsoft Edge, Google Chrome, Firefox, etc).

Click on the following link, or copy and paste it into the web browser:https://login.myschoolbuilding.com/msb?acctNum=541059514&productID=ITD

If you are a returning user, enter your Email Address and Password. Click Sign In.

 If you have forgotten your password, click the Forgot Password? Link and enter your email address. We’ll send you instructions for resetting your password.

 If you are submitting your first request, you must enter registration information first. Click on the down arrow next to Never Submitted a Request? Register Here! to expand the registration form.  

*Note: Your registration will be complete after you submit your first work request.

Enter the Account Number (541059514).
• Enter your First and Last Name, as well as your Phone Number and Email Address.
• Type the Password you would like to use to log into your SchoolDude account and confirm it. The password you choose must be 6 characters long.
• Click Register to go to the work order request form.

 

Quick Step Video for Entering Trouble Ticketshttps://vimeo.com/173913726